about FN

who we are

FN hotelaria is a company specialized in project, supply, installation and maintenance of equipment for hotel industry and restaurants. As we intend to be at your side at various times and in multiple aspects of your business development, we have a wide area of operation.

In addition to the foodservice sector - kitchens, buffets & show cooking, room service, bars and cold storage facilities, FN hotelaria also offers solutions in other areas like furniture and heating, ventilation and air conditioning (HVAC), as well as laundry and industrial production units.

what distinguishes us

  1. trustworthy partnership policy
  2. commitment and proximity
  3. responsiveness
  4. distribution of international prestigious brands
  5. innovation and technical knowledge of the sector
  6. resilience, flexibility and customization of solutions

qualified and experienced team

FN hotelaria currently has about 60 employees, divided into 4 major areas: Hotel Industry Equipment, HVAC, Maintenance & After Sales and Central Services.

It is the qualification, experience and technical competence of our team that allow FN hotelaria to act in any market. It is the professionalism of our employees that sustains and values the trust our customers place in us.

Therefore, we are committed to a policy of continuous training and the systematic search for opportunities to improve processes and innovate in management and production practices.

+60
employees
4
business units
12
countries with FN projects

Our mission is to find the best solution for our customer, responding to the trust placed in us. The greater our customer satisfaction, the greater our success.

our journey of 4 decades

FN hotelaria was founded and started its activity on the island of Madeira (Portugal), still under the name Freitas & Neto, Lda. By following the development of the hotel sector in Madeira, FN hotelaria quickly conquered its place in the panorama of service providers for the regional hotel industry with a differentiating service, based on the experience and technical knowledge of our founders.

From this year onwards, FN hotelaria designation is adopted. Consolidating our position in the market, we have stood out, since the end of the 1990s, in the leadership, having collaborated with around 90% of the hotel units built during that period.

The accumulated experience and know-how led us to the internationalization process, in a first phase, to expand the activity to the national market and, later, to international stages. Algeria, Angola, Brazil, Cape Verde, Germany, Morocco, Saint Martin, São Tomé and Príncipe, Senegal, Spain, Tunisia and United Kingdom quickly became part of the portfolio of projects developed abroad.

Currently, FN hotelaria continues to consolidate its presence in the Portuguese mainland, participating in projects of enormous importance and reference, and developing its response to requests from large hotel chains in different parts of the world.

certifications and distinctions

FN hotelaria seeks to base its performance on quality, differentiation and responsibility at all levels.

APCER

APCER

FN hotelaria was the first company in its sector of activity, at national level, to hold the quality certification in accordance with Norm NP ISO9001:2000, in 2001.
Our quality management system is certified by APCER, a partner entity of IQNet (The International Certification Network).
The scrupulous respect for the guiding principles of our quality management system guarantees efficient and effective management and ensures the standards of quality, competence and professionalism that set us apart.

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Fluorinated Gases

Fluorinated Gases

Since 2015, FN hotelaria holds the certification for its activity in what concerns the installation, repair, maintenance or servicing and decommissioning of stationary refrigeration, air conditioning and heat pump equipment, containing flourinated greenhouse gases in conformity with Regulation (EU) nr. 517/2014, Implementing Regulation (EU) 2015/2067 and Portuguese Decree-Law nr. 145/2017.

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FCSI

FCSI

FN hotelaria was the first Portuguese company to become a member of FCSI – Foodservice Consultants Society International. In our sector of activity, it continues to be the only Portuguese company that is an effective member of FCSI.

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Índice da Excelência

Índice da Excelência

FN hotelaria was distinguished in 2016 and 2017 by Índice da Excelência, for its practices in People Management.

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GRACE

GRACE

FN hotelaria is one of the members of the Madeira Cluster of GRACE – Responsible Companies, a non-profit public utility business association that operates in the areas of Social Responsibility and Sustainability.

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